Terms & Conditions
TERMS AND CONDITIONWelcome to the Al Jazzat Travel and Tourism LLC B2B Portal (the "Portal"). By accessing or using our Portal, you (the "User" or "Agency") agree to be bound by the following Terms and Conditions. If you do not agree to these Terms and Conditions, you should not access or use the Portal.1. General Information Al Jazzat Travel and Tourism LLC is a Dubai-based B2B air ticketing company. The Portal allows registered businesses to access air ticket booking services for various airlines, manage bookings, view reports, and other related services.2. Eligibility and RegistrationTo use the Portal, you must be a registered business entity (e.g., travel agency) with a valid trade license.You are required to complete a registration process by providing accurate and complete business information.The registration approval and access to the Portal are subject to Al Jazzat Travel and Tourism LLC's discretion.You agree to provide updated and accurate business details to maintain access to the Portal.3. User AccountUpon registration, you will receive a unique username and password for your account.You are solely responsible for maintaining the confidentiality of your login details and any activity under your account.You agree to notify us immediately of any unauthorized use or security breach related to your account.4. Services ProvidedAl Jazzat Travel and Tourism LLC offers a range of B2B services via the Portal, including the ability to book air tickets, manage bookings, and access reports.All services are provided based on availability, and Al Jazzat Travel and Tourism LLC reserves the right to modify, suspend, or discontinue any service at any time.5. Booking ProcessThe Portal allows you to book air tickets on behalf of your clients, and all bookings are subject to the terms and conditions of the respective airlines.You are responsible for verifying the accuracy of all booking details, including passenger names, flight dates, and ticket class.Al Jazzat Travel and Tourism LLC does not guarantee the availability of flights or prices and is not responsible for any discrepancies in bookings.Cancellations, changes, and refunds are subject to the airline's policies, and Al Jazzat Travel and Tourism LLC is not responsible for any associated fees or processes.6. Payment and PricingAll transactions conducted through the Portal are subject to the pricing and payment terms set by Al Jazzat Travel and Tourism LLC.Prices displayed on the Portal are subject to change without prior notice. Final pricing will be confirmed at the time of booking.Payment for bookings must be made according to the payment terms provided by Al Jazzat Travel and Tourism LLC. Failure to make timely payments may result in the suspension or cancellation of access to the Portal.All fees, taxes, and additional charges related to the booking and services are the responsibility of the User.7. User ObligationsYou agree to use the Portal in accordance with all applicable laws, regulations, and these Terms and Conditions.You will not use the Portal for any illegal, fraudulent, or unethical activities.You are responsible for ensuring that all information provided on the Portal is accurate, complete, and up-to-date.You agree not to engage in any activity that could damage, disable, overburden, or impair the Portal or interfere with others' use of the services.8. Intellectual PropertyAll content, including but not limited to text, graphics, logos, images, and software, on the Portal is owned by Al Jazzat Travel and Tourism LLC or its licensors and is protected by copyright and intellectual property laws.Users are granted a limited, non-exclusive, non-transferable license to use the Portal for its intended purposes, and this license does not grant any ownership or rights in the intellectual property.9. Privacy and Data ProtectionAl Jazzat Travel and Tourism LLC respects your privacy and is committed to protecting your personal and business data.We collect and process data in accordance with our Privacy Policy. By using the Portal, you consent to the collection and use of your data as described in the Privacy Policy.10. Limitation of LiabilityAl Jazzat Travel and Tourism LLC shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Portal, including but not limited to errors in booking, payment failures, or technical issues.We do not guarantee uninterrupted or error-free access to the Portal and may suspend or discontinue the service at any time for maintenance or other reasons.11. Indemnity You agree to indemnify, defend, and hold harmless Al Jazzat Travel and Tourism LLC, its officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Portal or violation of these Terms and Conditions.12. TerminationAl Jazzat Travel and Tourism LLC reserves the right to suspend or terminate your access to the Portal at any time, for any reason, including but not limited to a violation of these Terms and Conditions.Upon termination, you will no longer have access to the Portal, and any pending bookings or payments will be processed according to the applicable airline and service provider terms.13. Modifications to Terms and ConditionsAl Jazzat Travel and Tourism LLC reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on the Portal, and the revised terms will be effective as of the date they are published.It is your responsibility to review these Terms and Conditions periodically to stay informed of any changes.14. Governing Law and Dispute ResolutionThese Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.Any disputes arising from or related to these Terms and Conditions shall be resolved through binding arbitration in Dubai, United Arab Emirates.